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Privacy policy
Last updated: September 1, 2026
This Privacy Policy aims to inform users of the Constellation Sociale website about how their personal data is collected, used and protected.
1. DATA CONTROLLER
The data controller responsible for the personal data collected through the website is:
Constellation Sociale
24 RUE DU GENERAL FERRIE
31500 TOULOUSE
FRANCE
E-mail : contact@constellation-sociale.org
2. PERSONAL DATA COLLECTED
Depending on how the website is used, different categories of personal data may be collected:
first and last names provided when using the contact form;
email address provided when contacting us or subscribing to the newsletter;
the subject and content of messages submitted through the contact form;
technical data necessary for the operation and security of the website;
certain data relating to website usage, used for statistical purposes.
We limit the collection of data to the information necessary for the purposes for which it is used.
3. CONTACT FORM AND COMMUNICATIONS
When you contact us through the contact form available on the website, the information you provide is used to respond to your request and to follow up on our communications.
The data entered in the form is stored in WordPress using the Fluent Forms plugin. It is also sent by email to contact@constellation-sociale.org, enabling Constellation Sociale to review your request and respond to it.
A copy of the message is sent to the email address provided by the user when submitting the form, allowing them to keep a record of their request.
The data submitted as part of a contact request is not used for commercial marketing purposes unrelated to that request.
4. NEWSLETTER SUBSCRIPTION
The website provides a form allowing users to subscribe to our newsletter.
When you choose to subscribe, your email address is collected in order to send you the communications to which you have subscribed.
The management of subscriptions and the sending of newsletters are carried out using the Brevo service, provided by Brevo (Sendinblue).
You may unsubscribe at any time by using the unsubscribe link included in the communications sent to you or by contacting us at contact@constellation-sociale.org.
Brevo’s Marketing Automation and behavioral tracking features are not enabled on the website.
5. WEBSITE TRAFFIC STATISTICS
The website uses WP Statistics to measure website traffic and better understand how the website is generally used.
This tool may process certain technical data relating to visits, including information about connections and browsing activity, in order to generate website traffic statistics.
WP Statistics has been configured to limit data collection to information necessary for this purpose. Administrator accounts, login pages and RSS feeds are specifically excluded from statistical tracking.
The website does not use WP Statistics to create advertising profiles of visitors.
6. COOKIES AND SIMILAR TECHNOLOGIES
The website may use cookies or similar technologies that are strictly necessary for its operation, website security, or certain features requested by the user.
These technical cookies are not used to track visitors for advertising purposes or to create behavioral profiles.
No advertising cookies or behavioral tracking tools such as Google Analytics, Meta Pixel or Brevo Tracker are intentionally installed on the website.
Brevo’s behavioral tracking features are disabled.
7. Hosting
The website is hosted by:
OVH SAS
2 rue Kellermann
59100 Roubaix
France
The hosting provider may process certain technical data necessary for the hosting, security and operation of the website, including data relating to connections and servers.
8. DATA RECIPIENTS
Personal data is accessible only to authorized persons who need it for the management of the website, the processing of requests and the services provided.
Depending on the features used, certain data may be processed by the following technical service providers:
OVH SAS, for website hosting and email services associated with contact@constellation-sociale.org;
Fluent Forms, for the collection, management and storage in WordPress of data submitted through the forms;
Brevo, for managing newsletter subscriptions and sending communications;
WP Statistics, for generating website traffic statistics.
These service providers act solely within the scope of the services necessary for the operation of the website and the processing of data for the purposes described in this Privacy Policy.
9. DATA RETENTION PERIOD
Personal data is retained for no longer than necessary for the purposes for which it is processed, unless its retention is necessary to comply with a legal obligation.
Data relating to contact requests is retained in WordPress and in the email account associated with contact@constellation-sociale.org for as long as necessary to process and follow up on the request.
Certain information relating to requests received may be retained beyond this period in order to enable Constellation Sociale to monitor its activities and compile statistics on requests and the topics discussed, to the extent necessary for these purposes.
Data relating to newsletter subscriptions is retained for as long as the user remains subscribed. Following unsubscribing, such data is deleted or deactivated in accordance with the retention procedures applicable to the service used.
Data used for website traffic statistics is retained in accordance with the settings of the relevant tools and for as long as necessary to produce these statistics.
10. LEGAL BASIS FOR PROCESSING
Depending on the circumstances, the processing of personal data is based in particular on:
the consent of the individual, for example when voluntarily subscribing to the newsletter;
the performance of measures taken at the individual’s request, particularly when they contact us through the contact form;
the legitimate interests of Constellation Sociale, particularly to ensure the security, operation and improvement of the website, as well as to monitor its activities;
compliance with legal obligations, where applicable.
11. YOUR RIGHTS
In accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR), you have, subject to the conditions provided for by applicable law, the following rights:
the right to access your personal data;
the right to rectify inaccurate or incomplete data;
the right to erasure of your data;
the right to restriction of processing;
the right to object to certain processing activities;
the right to data portability where applicable;
the right to withdraw your consent where processing is based on consent.
To exercise your rights, you may contact us at:
contact@constellation-sociale.org
We may ask you to provide information necessary to verify your identity where this is required to protect your personal data.
12. COMPLAINT TO THE CNIL
If, after contacting us, you believe that your rights have not been respected, you may lodge a complaint with the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés – CNIL).
13. SECURITY
Constellation Sociale implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, disclosure or alteration.
14. LINKS TO THIRD-PARTY WEBSITES
The website may contain links to external websites or services.
Constellation Sociale is not responsible for the privacy practices, content or security of these third-party websites. We encourage you to review their own privacy policies before providing them with any personal data.
15. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated to reflect changes to the website, the services offered, the tools used, or applicable regulations.
The date of the latest update is indicated at the top of this page.
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